SMS Job Alerts

Titan Lock & Key sends one-way job alert text messages to our business owner and technicians. When a customer calls our business line requesting locksmith service, our phone system sends the job details (service type, customer name, callback number and service address) to staff by text so a technician can call the customer back quickly. These alerts are for internal staff only. We do not use this program to send marketing or promotional messages, and customers do not receive messages from this program.

How staff opt in

Only the business owner and technicians who ask to receive job alerts are added. When a staff member joins, they give the owner their own mobile number and verbally agree to receive job alert texts from Titan Lock & Key at that number. The owner then adds the number to our alert system. No number is added without the staff member's agreement, and numbers are never purchased, shared or collected from customers for this program.

Message frequency, rates and opting out

Message frequency varies with call volume. Message and data rates may apply. Reply STOP at any time to stop receiving job alerts; you will receive one final message confirming you have been unsubscribed. Reply HELP for help, or call (331) 231-1332. Carriers are not liable for delayed or undelivered messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. See our Terms & Conditions and Privacy Policy.

Contact us

If you have questions about this policy or your information, contact Titan Lock & Key at (331) 231-1332 or contact@titanlocknkey.com, or write to us at 800 West Fifth Ave, Suite 100H, Naperville, IL 60563.